­

Why can not I invite more users?

If you have reached your user limit already. You need to upgrade license first, before inviting more users. [...]

By |April 11th, 2017|Administration|0 Comments

Will I free up my license if I deactivate user?

Deactivating user is considered as a transitional step. It does not free up a license and user is [...]

By |April 11th, 2017|Administration|0 Comments

What happens to the data assigned to a deleted user?

You can easily reassign open Items associated with the selected user while deactivating or deleting them to another [...]

By |April 11th, 2017|Administration|0 Comments

What is difference between Deactivate User and Delete User?

Deactivated user: User is not able to access Yodiz project anymore. Total User count will still consider this [...]

By |April 11th, 2017|Administration|0 Comments

Why can not I delete some users?

Deletion of a user is only accessible for Super Admin users. Check your user rights to delete a [...]

By |April 11th, 2017|Administration|0 Comments

In our organisation, there is no one with access to billing, what should we do?

You can learn more in this detailed billing guide. If you are facing difficulties, Contact us at support@yodiz.com [...]

By |April 11th, 2017|Administration|0 Comments

How many persons can manage billing?

Maximum 2 users can have access to billing section.You can learn all about in this detailed billing guide.

By |April 11th, 2017|Administration|0 Comments

Who can assign billing rights?

Existing Subscription Manager/Payment responsible can only assign billing rights to another user. You can learn more in this [...]

By |April 11th, 2017|Administration|0 Comments

I am Super Admin, how can I assign Billing rights?

Super Admin rights are not enough for Billing access. Contact your organization’s payment responsible for access. You can [...]

By |April 11th, 2017|Administration|0 Comments

How do I find out who is responsible of billing in my company?

By default, first user who signs up your organisation at Yodiz has access to Payment pages. Maximum 2 [...]

By |April 11th, 2017|Administration|0 Comments

I am a Super Admin, why can not I access the Billing Section?

Super Admin does not necessarily have permission to Billing section. You need to contact your organisation Administrator to [...]

By |April 11th, 2017|Administration|0 Comments

What is the difference between Super Admin and Project Owner?

Project Owner can: Invite new users Add or remove existing users from the project Update project level settings, [...]

By |April 11th, 2017|Administration|0 Comments

How do I assign Super Admin Role?

To make a User "Super Admin": Go to navigation menu Settings dropdown > Projects and Users Manage Users [...]

By |April 11th, 2017|Administration|0 Comments

What is a Super Admin?

Super Admin has access to all administrative tasks and can: Create, edit, archive and delete projects. Users management: [...]

By |April 11th, 2017|Administration|0 Comments

Billing adjustments when upgrading or downgrading packages

Whenever you upgrade or downgrade your package, Yodiz calculates your existing balance on pro-rata basis and then adjusts [...]

By |April 1st, 2014|Administration|0 Comments
Page 5 of 512345