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How do I define a New Role?

Super Admin can define a new User Role in your organization. Once a new role is defined then [...]

By |August 17th, 2017|Administration|0 Comments

Where can I find Yodiz End User Agreement?

The Terms & Conditions are provided to User at the Signup page.

By |July 25th, 2017|Administration|0 Comments

How payment will be adjusted if you change package?

If you already purchased a package and make changes later in the package or number of users, Yodiz [...]

By |July 25th, 2017|Administration|0 Comments

How to Downgrade Subscription?

You can downgrade your subscription to Free. Go to navigation menu, Setting > Billing > Payment Management Page [...]

By |July 25th, 2017|Administration|0 Comments

Does Yodiz support On-Site Server License?

To purchase Yodiz On-site subscription package, contact us.

By |July 25th, 2017|Administration|0 Comments

How I can calculate subscription cost?

You can view Pricing for all services that Yodiz offers. Go to Settings Icon > Billing > Payment [...]

By |July 25th, 2017|Administration|0 Comments

What Payment Duration Options are available?

Payments can be made Monthly, Quarterly, Half Year and Annually. Package prices differ and depend on time duration.

By |July 25th, 2017|Administration|0 Comments

Any specific Roles and Permissions needed to make a payment?

User must have Admin Rights to update payment settings. Users who are assigned as Payment Responsibles are able [...]

By |July 25th, 2017|Administration|0 Comments

What Payment Methods Yodiz supports?

Yodiz supports payment with Credit Cards, and PayPal. Pay with Credit Card: We support a wide range of [...]

By |July 25th, 2017|Administration|0 Comments

How to add Users in Project?

You can add new users in the project. In order to do so: Go to navigation menu Setting [...]

By |May 24th, 2017|Administration|0 Comments

How do I find out what users have done recently?

You can check Activity Feeds of the project from following boards: Sprint Release Issue Tracker Navigate to the [...]

By |April 11th, 2017|Administration|0 Comments

Why I can not see Recycle Bin?

You can view recycle bin only if you have its access rights. Recycle Bin access option is defined [...]

By |April 11th, 2017|Administration|0 Comments

Which deleted items can be restored?

Only a User Story and Issue can be restored from Recycle bin. All Tasks associated with a respective [...]

By |April 11th, 2017|Administration|0 Comments

I have deleted User Story, can I restore?

Yes, you can restore deleted user story from recycle bin. Click on leftmost Navigation Menu > Recycle Bin [...]

By |April 11th, 2017|Administration|0 Comments

How do I restrict users to delete?

Rights to delete items are defined in User Roles. Deletion rights are Item type specific, please follow the [...]

By |April 11th, 2017|Administration|0 Comments

What is difference between Global Permissions and Roles?

Roles and Global Permissions cover different rights. A “Role” is defined once and can be reused by the [...]

By |April 11th, 2017|Administration|3 Comments

Users did not get email for invitation, what should I do?

You can always resend the invitation email or there is a feature to copy URL and send it [...]

By |April 11th, 2017|Administration|0 Comments

How do I invite a new user?

In order to invite new users, follow the steps below: Go to “Administration” by selecting > Projects & [...]

By |April 11th, 2017|Administration|0 Comments

How do I invite bulk users?

You can invite bulk users to all or some selective projects, who have same User Role. Go to [...]

By |April 11th, 2017|Administration|0 Comments

Can I delete a user from one project later?

Yes, you can add or delete a user from one or all projects Go to Navigation Menu Settings [...]

By |April 11th, 2017|Administration|0 Comments
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