In this article we will discuss following things:

Payment Management

  • How I can access Payment Management page?

    You can access Payment Management pages by going to top:
    Navigation Panel > Settings Icon Setting-Menu-Icon > Billing > Payment Management

  • What can I find in Payment Management Page?

    Payment Management includes major settings related to billing, follow the points below to find out.

    • Package Information (Change Plan)
    • Payment Settings (Update Payment Settings)
    • Billing Information
    • Payment Responsible
    • Billing History (left bar)
  • Why can not I see Payment Management in my account?

    Only Payment Responsible has permission to view Billing details. You would need to ask your Yodiz Subscription Responsible for the necessary permissions to view or change Billing details.
    By default, first person in your organization, who sign up for Yodiz is the Primary Payment Responsible.

Billing

  • How do I assign Payment Responsible?

    By default, first person in your organization, who sign up for Yodiz is the Primary Payment Responsible and can add or change payment responsible. Payment Responsible have Payment Management permissions to upgrade, downgrade and change payment method.

    Note: Only Super Admins are privileged to be a Payment Responsible.
  • Where do I go to change my account details, product package or billing information?

    You can change your account details, package and billing information in Payment Management.

  • Can I change who the invoice is sent to?

    Only Super Admins are able to designate who invoices are sent to. You can change the invoice recipients in Payment Management section.

  • Where can I find my invoices?

    You can check your previous invoices in the Billing History section once you are in Payment Management section and you can also download your paid invoice voucher. To print an invoice click on the download button and Payment Invoice popup will open.

  • Can I change my method of payment during a billing cycle?

    Yes, and we will use the updated method of payment in your next billing cycle. Please note, if you have an outstanding payment you will be charged immediately.

Product Packages

  • What kind of product packages does Yodiz offer?

    You can choose between 2 plans. Each plan allows you to add users in five user increments.

    • Agile + Issue Tracker is a complete Agile Lifecycle Management toolset. All Yodiz features included.
    • Issue Tracker is to plan and track your project Issues. For individual tracking of assigned issues progress, ToDo Board is there to assist you.
  • How do I change my package?

    Click on the Settings Setting-Menu-Icon > Administration > Change Plan. You can choose between Yodiz Products by selecting tabs.

  • Am I able to change my product package and number of users in the middle of my billing cycle?

    Yes, you can change to and from Agile+Issue Tracker to Issue Tracker, and add and delete users as necessary. New users will instantly be given access to Yodiz and start using the new product package immediately. You will see the pricing changes reflected in your next billing cycle.

Pricing

  • What is the price for Agile + Issue Tracker and Issue Tracker?

    Our pricing plans are simple. For Agile + Issue Tracker it is $5 per user per month. For Issue Tracker it is $3 per user per month.

  • What are your payment plans, do I have to pay monthly?

    Yodiz offers four payment plans to choose from: monthly, quarterly, half-yearly, and annually. To receive a discount, you can opt to pay half-yearly and annually.

  • Do you offer any discounts?

    Yes! Pay annually and you get two months free. If you pay every six months you get 15 days free.

  • Do I get a discount for higher volume of users?

    No, we currently only offer a discount for payments made on a yearly and half-yearly basis. If you feel you have a unique situation please reach out to us at support@yodiz.com.

  • What methods of payment do you accept?

    We currently only accept credit and debit card payments made through Braintree (recommended for credit card transactions), ePay or PayPal.

  • How I can calculate subscription cost?

    You can view Pricing for all products that Yodiz offers by going to Settings Icon Setting-Menu-Icon > Billing > Payment Management > Change Plan > Select Yodiz product tab that you want to buy.
    Now, Select number of users using User slider and click on payment duration to check pricing.

  • What does “Agile + Issue Tracker” Subscription Cost?

    Price depends on number of users and your selection of billing period.

    Number of Users Yodiz Monthly Yodiz Quarterly Half Year Yodiz Annual
    5 US $25 US $75 US $138 US $250
    10 US $50 US $150 US $275 US $500
    15 US $75 US $225 US $413 US $750
    20 US $100 US $300 US $550 US $1000
    25 US $125 US $375 US $688 US $1250
    30 US $150 US $450 US $825 US $1500
    50 US $250 US $750 US $1375 US $2500
    100 US $500 US $1500 US $2750 US $5000
    150 US $750 US $2250 US $2125 US $7500
    200 US $1000 US $3000 US $5500 US $10000
  • What does “Issue Tracker” Subscription Cost?

    Price depends on number of users and billing period.

    Number of Users Yodiz Monthly Yodiz Quarterly Half Year Yodiz Annual
    5 US $15 US $45 US $83 US $150
    10 US $30 US $90 US $165 US $300
    15 US $45 US $135 US $248 US $450
    20 US $60 US $180 US $330 US $600
    25 US $75 US $225 US $413 US $750
    30 US $90 US $270 US $495 US $900
    50 US $150 US $450 US $825 US $1500
    100 US $300 US $900 US $1650 US $3000
    150 US $450 US $1350 US $2475 US $4500
    200 US $600 US $1800 US $2475 US $4500